Best practices combined with cutting edge technology

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Passion for creating accelerated business transformation, competitive
advantage and revenue growth through customer service excellence.

Features & Benefits

Increase Customer Loyalty

Enhance Employee Engagement

Deliver Excellent Customer Service

Develop a Continuous Learning Culture

Products

RAPID

The Rapid Beverage platform enables an on-demand order environment for your customers to order beverages through mobile.

EDGE

EDGE is a robust service delivery ecosystem that accelerates business transformation, competitive advantage and revenue growth.

RISE

RISE brings you to your customers closest point of contact: their smart phone. Utilize RISE to gain insights into your customers to make the best business decisions.

AEROHIVE

Metavallo compliments its customer engagement solutions with leading mobility and cloud networking solutions from Aerohive.

What’s New

How Smart Technology is Changing Casino Service Delivery

Smart Service, or service processes utilizing smart devices and cloud based software, is radically transforming service delivery for many forward-thinking businesses.  This technology is reinventing service delivery and checkout processes that previously were customer nuisances…

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Press Release

Going to NIGA? So are we!

If you’re attending the National Indian Gaming Association Conference in Las Vegas April 18th, 19th and 20th we’d love to chat. Please contact us to see a live demo of our highly innovative products including RAPID Beverage. See you there! 

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Hey Einstein: Can A Core Competency Improve My Business?

Albert Einstein, the great 20th Century Theoretical Physicist, had one of the best minds in human history.   His theories redefined how science thinks …

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