Best practices combined with cutting edge technology

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Passion for creating accelerated business transformation, competitive
advantage and revenue growth through customer service excellence.

Features & Benefits

Increase Customer Loyalty

Enhance Employee Engagement

Deliver Excellent Customer Service

Develop a Continuous Learning Culture



The Rapid Beverage platform enables an on-demand order environment for your customers to order beverages through mobile.


EDGE is a robust service delivery ecosystem that accelerates business transformation, competitive advantage and revenue growth.


RISE brings you to your customers closest point of contact: their smart phone. Utilize RISE to gain insights into your customers to make the best business decisions.


Metavallo compliments its customer engagement solutions with leading mobility and cloud networking solutions from Aerohive.

What’s New

How Smart Technology is Changing Casino Service Delivery

Smart Service, or service processes utilizing smart devices and cloud based software, is radically transforming service delivery for many forward-thinking businesses.  This technology is reinventing service delivery and checkout processes that previously were customer nuisances…

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Latest News:

Thank You!

Thank you to everyone who stopped by our booth at the Casino Marketing and Technology Conference in Las Vegas on July 17th, 18th and 19th. It was great seeing old friends and making new acquiantances. The CM&TC is always a great event and we certainly received some rave reviews…

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Hey Einstein: Can A Core Competency Improve My Business?

Albert Einstein, the great 20th Century Theoretical Physicist, had one of the best minds in human history.   His theories redefined how science thinks …

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