Metavallo Blog

How Do You Capitalize On The Smart Device Surge?

You don’t have to be a Swami to have seen the growth of technology coming. As I outlined in my previous blog, there are a number of solid reasons why the customer service landscape is rapidly changing. Our team at Metavallo is a blend of seasoned operators who are...

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The Service Culture Ecosystem

In my earlier blogs I discussed the changing landscape of tech, how the proliferation of smart devices had changed service delivery and how the Metavallo Team had devised The Service Culture Ecosystem embracing and leveraging these changes. Below is a short outline of...

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