Use Your Business Wi-Fi to Conduct Surveys and Capture the “Voice of Your Customer”
including comparisons to benchmarks, customer loyalty level as well as “red flag” alert reports.
Issuing a simple and easily changeable, two to four-question survey delivered through your customer’s smart device with an extensive response rate, RISE Survey collects key data from customers including:
- Cell phone number
- Email address
- Loyalty club account number
- Feedback from experience
- Customer opinion & insight
- Marketing Data
RISE Survey For Your Employees
RISE Survey allows for rapid communication of company information and training reinforcement for a fun and engaging method to educate your team. Use RISE Survey to issue an employee survey, communicate important benefits and information, gather team member insight and opinion.
The Power Of RISE Survey
RISE Survey gives you the power to:
- Customize survey settings including the frequency of survey; both issuance and response
- Access data and other information for immediate use
- Use auto-generated system reports
- Receive immediate “Red Flag” notification of negative responses
The Link To RISE Message
We provide you with the ability to automatically link your customers to our powerful marketing campaign tool, RISE Message. When customers “opt in” signing on to your free Wi-Fi, key information including cell number and email address, is collected. RISE Message can then auto-generate marketing messages to your customers based on set criteria such as location, time and loyalty program tier. All easily controlled and mastered by you.